A: Several factors complete this question. 1. The most obvious is our affordable $85 low monthly management fee. 2. We love real estate. We are passionate about what we do. 3. We love people. We enjoy the interaction and our success comes from happiness to those we help. 4. We are technology-driven. This allows us to save time and work more efficiently. 5. We are ultra-responsive. There is nothing more annoying than sending an email, text, or voicemail only to have days pass with no response. You request, we reply!

A: There are many variables to factor in.  Pricing, location demand, condition of property, size of property, time of year, etc... That being said, we do our best to market and fill vacancies as quickly as possible.  Once we know more about your property, we will give you better estimated expectations.

A: Yes and No. With an $85 monthly management fee, there is no denying that our fees our discounted. With that said, our services are NEVER discounted. We are a full-service property management firm that is eager to go over and beyond.

A: Before leasing, we will visually inspect the property and advise our clients with all recommendations, pricing, repairs, and maintenance to maximize their return on investment.

A: We have an extensive screening process.  We conduct a background check of credit score, employment, income verification, rental history, and landlord references.

A: All tenants must submit maintenance requests in writing through their tenant portal. This request will promptly begin the workflow. Depending on the amount and urgency of work to be done, we contact the owners for approval before the work is performed. Emergency requests may need to be completed before the owner has provided approval but only to ensure the safety of the occupants or to ensure that further damage doesn’t occur.

A: Owner payments and financial reports are made on or before the 15th of each month.

A: No. It is in the best interest of all parties that we select the tenant for the owner. There are very strict Fair Housing Laws that must never be violated. We are aware of those laws and although your intentions may be good, violations may happen without knowing it. One violation complaint could end up costing you thousands of dollars, including defending yourself in court. It is our job to reduce the risk of Fair Housing Violations by following a non-discriminatory transparent strict in-house policy that adheres to all federal and state laws.

A: Yes. As long as you are using a reputable contractor that will complete a W-9 Tax Form and that they provide to us the appropriate insurance. If a tenant is in place the contractor must complete the work in a timely manner with quality workmanship.

A: If the property is vacant, the owner may handle the repairs within their ability and within code. Once the property is rented, we require the use of our preferred vendors.

A: Our services include: Preparation of property, marketing services, contract writing, tenant screening, tenant placement, rent collections, owner income disbursements, maintenance request, monthly owner statements of income/expenses, 1099's, rent renewals, and much more.

A: You will need to carry Landlord Insurance. This policy will offer proper protection vs a standard homeowner’s insurance policy and in general, may cost a little more than the cost of Homeowner’s Insurance. Contact your insurance agent about a Landlord Insurance Policy.  Call Realty must also be named in the insurance policy.

A: We must always work together on the same side. Most insurance policies will add us at no additional charge, giving all of us better protection.

A: A lease is a legally binding contract and cannot be canceled unilaterally. Both parties must agree to terminate early to do so.

A: Security deposits can only protect you up to the amount of the security deposit. In the rare event that damages exceed security deposits, you may sue them in small claims court. We can refer you to companies to assist you but we do not handle collections.

A: We hold the security deposit. By law, the security deposit belongs to the tenant and can only be used for past due rent or damages. Call Realty has a bank account labeled as a Trust Account where all deposits are held.

A: The Majority of households have pets. Allowing pets will increase demand and potentially increase the rental price as well as decreased vacancy time. Allowing pets on the flip side may also increase the risk of property damage.  See details on our Call Realty Pet Guarantee which may help mitigate pet damage.

A: It is very common for rentals to include all appliances. If you don’t include appliances, you will be at a disadvantage with the competition.