Publish clear criteria
Set written application criteria before marketing the home. Explain the information applicants will need, the review process, and any application fees. Apply the process consistently while allowing for legally required accommodations. HUD identifies race, color, national origin, religion, sex, familial status, and disability as federal Fair Housing Act protections.
Verify information carefully
Use a documented process for reviewing income, rental history, and relevant screening information. Confirm that records match the applicant and address inconsistencies before making a decision. Keep access to sensitive documents limited, and establish a secure retention and disposal process with your screening provider.
Handle consumer reports correctly
The FTC explains that tenant-screening reports are consumer reports covered by the Fair Credit Reporting Act. An adverse action based even partly on a report can trigger a notice requirement, including when a landlord denies an application, requires a cosigner, or changes offered terms. Credit-score use can add requirements.
Keep a decision record
Record which criteria were applied and retain the required communications. Do not assume a screening vendor’s recommendation resolves every legal issue. Review criteria and notices with qualified counsel, including local rules and accommodation procedures. This is general operational guidance, not legal advice about an applicant.
Sources & further reading
General educational information. Requirements and individual circumstances can change; consult a qualified Arizona professional for property-specific advice.